Forum topic: FRANK - MAJOR SPONSOR GLITCH

New Zealand Daan M

944 races

25 championships

100 wins

258 podiums

Current team

United Kingdom TNF1
Division 2.1

Hi Frank, just a heads up on a big pitwall glitch regarding sponsors. When a team loses them for not meeting race entries, it still registers as having them in their placeholder despite being dropped on screen. Like an invisible black marker.

It prevents signing another in its place, seems to be for the following seasons too. IE, I can't sign sponsor A as it thinks I already have a deal in place already, but was dropped. I tried to sign another brand in its place, sponsor B, despite being vacant on my list, it went to 100% and failed as it said it couldn't honour the start date (the invisible dropped sponsor A placeholder was still active).

Quite a big issue, would mean teams can't progress and are frozen out, especially bad if blocked for multi year terms!
July 28, 2017 01:44 am

Finland Henri Kuivanen Pitwall Supporter

Tampere

1059 races

69 championships

319 wins

718 podiums

Current team

Finland Renttu Racing
Division 1

Is this fixed already?

My team is pretty soon bankrupt, if I can't sign any sponsors.
July 31, 2017 05:58 pm

New Zealand Daan M

944 races

25 championships

100 wins

258 podiums

Current team

United Kingdom TNF1
Division 2.1

Frank is investigating. I hope your team is okay mate, please don't give up, I'm sure Frank may be able to reinstate some sort of cost for the losses to stop you going under. It's the worst time of the year as well!
July 31, 2017 11:46 pm

Belgium Frank Van Laere Pitwall Administrator

Lokeren

298 races

1 championships

9 wins

34 podiums

Current team

Belgium Skylark Racing
Division 3.2

Thanks for reporting! It should be fixed with the fixes from this morning.
How I will re-compensate will be hard to figure out, as it won't be easy to calculate how much everyone has lost.
August 2, 2017 09:33 am

New Zealand Daan M

944 races

25 championships

100 wins

258 podiums

Current team

United Kingdom TNF1
Division 2.1

Thank you for fixing so soon Frank.

Write me off, I am fine on losses. As for others, if there are only three or four cases, if it has badly affected their revenue, then what about giving them one weeks lost income based on last years values? Should be easy to trace back and fairest?
August 2, 2017 12:00 pm

Netherlands Ruben Dijkhof

308 races

4 championships

27 wins

66 podiums

Current team

Good that this has been fixed. Ofcourse we should have missed races in the first place :).

So I don't know if this could be a method but here it goes:

I have been trying to (and got denied) S4 sponsors since week 6 and a S5 sponsor since week 11. If we include this week (week 2) than my losses were:

10 weeks x 1.25M x 2 sponsors = 25M and
5 weeks x 2.2M = 11M

Total of 36M.

I lost 40M since last season so I'd say it seems about right. But I don't know if others think this kind of compensation is fair.

August 2, 2017 02:26 pm

New Zealand Daan M

944 races

25 championships

100 wins

258 podiums

Current team

United Kingdom TNF1
Division 2.1

Wow so the bug has been going on longer than noted in the last weeks of the season!? I never realised that! Did you report it?
August 2, 2017 02:38 pm

Netherlands Ruben Dijkhof

308 races

4 championships

27 wins

66 podiums

Current team

Few times on the chat, probably starting at the end of may. First I thought it was intentional, so I didn't made any effort in reporting it.
August 2, 2017 04:45 pm

Belgium Frank Van Laere Pitwall Administrator

Lokeren

298 races

1 championships

9 wins

34 podiums

Current team

Belgium Skylark Racing
Division 3.2

Hmm yes, but you understand that I can't go out and hand 40 million to every team. It's not the same for every team as some teams missed out lower tier sponsors to higher tier sponsors. My intention is to give something which is the same for everyone.
August 3, 2017 10:52 am

Netherlands Ruben Dijkhof

308 races

4 championships

27 wins

66 podiums

Current team

Yes I understand that, I am glad that we can sign sponsors again. ^^
August 3, 2017 11:48 am

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